You must have an account to access the Merchant Back Office.
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Log in to Merchant Back Office: https://secure.lyra.com/portal/
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Enter your login or your e-mail address.
The login is sent to you by e-mail (the subject of the e-mail is Connection identifiers).
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Enter your temporary password.
The password is sent to you by e-mail (the subject of the e-mail is Temporary password).
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Click Log in.
The password update page appears.
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Enter your new password.
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Enter your password once again to confirm.
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Click Send.
Your account is now active.
You are redirected to the management interface.
You will receive a confirmation e-mail that your password has been changed.