> Cancel or refund from Sylius – Help Center Lyra Collect

> Cancel or refund from Sylius

Your shop must have the REST Web Services option activated to be allowed to perform a refund from your CMS.

To perform a refund operation from your CMS Back Office:

Go to the Orders menu.
Click on the order that you would like to refund.
Click Refund.
If the payment has already been captured in the bank we will proceed to a refund.
If the payment hasn’t already been captured, we will proceed to a cancellation.