Help Center Lyra Collect
Categories
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Logging in to the Back Office
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Transaction management
- Canceling a transaction
- Refunding a transaction via the Merchant Back Office
- Analyzing a refused payment
- > Refusal related to the authorization request
- > Refusal related to authentication
- > Refusal related to risk assessment
All questions about Transaction management > -
Shop settings
- Creating a custom notification rule
- Different types of notifications
- > Instant Payment Notification URL call
- > E-mail sent to the merchant
- > E-mail sent to the buyer
- > SMS sent to the merchant
All questions about Shop settings > -
CMS
All questions about CMS > -
3D Secure
- What is 3D Secure?
- Functioning of 3D Secure
- Benefits and possibilities of 3D Secure
- Increasing the Frictionless rate
- > I’m using the Hosted Payment Page (form with redirect)
- > I am using REST Web Services or the JavaScript client (embedded form)
All questions about 3D Secure > -
Mobile application
- Download the mobile application
- Use of the application payment orders
- Creating and sending a payment order
- Login
- > Logging in to the application for the first time
- > Changing my password
All questions about Mobile application > -
SFTP server
- Connecting to the SFTP server
- Renewing the SFTP password
- Reports
- > Processing directory
- > Filename examples
- Payment by token files
All questions about SFTP server > - Lyra SMS
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Miscellaneous
- Downloading the PCI DSS certificate
- Configuring Google Analytics
- What to do in case my shop closes?
- > Exporting your data
- > Checking your refunds
- > Check the outstanding amounts of your payments in installments
All questions about Miscellaneous >
