The details of the refund transaction appears in the Transactions tab of the Merchant Back Office.

A new transaction of Refund type appears among the transactions of the day with a status and a negative amount appears in red.

An icon appears in the Order ID column of the initial transaction to indicate that a refund is being processed.

Current status?

Once the refund has been successfully made, the status of the refund transaction changes to Approved.

For the initial transaction, an icon indicates if the transaction is partially or fully refunded.

Example of icon: