What are my rights as a merchant customer of Lyra ?

Subject to regulations and our legal obligations, and where applicable, the GDPR grants you the right to access, rectify, object to, restrict, erase, and transfer your personal data.

These rights apply exclusively to the personal data of our merchants and not to that of service users (buyers), who are invited to contact their merchant.

What are my rights as a Lyra service user (Buyer)?

As a service user, you have the same rights listed above. Please note that we act as a data processor for the merchant, who is the data controller in accordance with the GDPR. Your data is stored and deleted in accordance with the merchant’s instructions. To exercise your rights, please contact the merchant directly, as they are responsible for processing your data.

How can I exercise my data protection rights?

To exercise your data protection rights, including the right to access, rectify, erase, restrict, and transfer your data, please contact us at DPO@lyra.com. You can also submit a request on the dedicated page.